If you do not reconfirm your return journey directly with the airline, it could be cancelled. je repete prix du billet sans assurance 530 euros apres penalité d'annulation un remboursement de 61,50 c'est 450 euros qui ont ete dérobé et ca s'en avoir eu la prestation car annulation,ni meme de facture d'annulation ou justificatif avec toutes les deductions de taxes,penalités de OPODO ainsi de la compagnie qui effectue le vol! In agreeing to these terms and conditions you authorise us to do this on your behalf. It is always advisable to check the terms and conditions before booking. © Opodo 2020. Flights with the “Free rebooking” label are exempt from this fee. In relation to hotel and other accommodation the conditions set out in Annex 3 hereto shall apply, unless otherwise provided in the Travel Supplier terms and conditions. F. Si l'un des passagers ne peut pas prouver qu'il est résident, son billet ne sera pas valide! Regulations vary with each airline, but some will refuse to carry women who will be 28 weeks or more pregnant on the date of return travel. If due to reasons of force majeure (including, but not limited to, political, economic or unstable disorder that affects safety), there are deficiencies with reservations, confirmations and/or execution of any trips or services purchased through Opodo due to unexpected circumstances that Opodo cannot solve, or even if it were impossible to comply with any of the agreed provisions, Opodo and/or companies from the Opodo Group are exempt from any derived legal responsibilities arising from such deficiencies or non-compliance. - If you have reached this site by clicking on another link, it is possible that the session ex, Automatic check-in, real-time flight status updates and all the info you need for your trip - only in the app. 3.5.3 Opodo relies on the information that you provide as being accurate and therefore cannot be held responsible if your e-ticket does not arrive due to an incorrect email address or your junk email settings. All of the content on the Opodo Website (including, but not limited to, trademarks, texts, graphics, logos, button icons, images, audio files and software) is owned by Opodo or its content providers and is protected by national and international industrial and intellectual property regulations. Any other use of the content on this Website is strictly prohibited, including its total or partial reproduction, modification, distribution, transmission, subsequent publication, exhibition and/or representation. All email addresses used must be valid at the time of booking. Vous devrez fournir les informations nécessaires pour prouver votre résidence. Stop Overs: It may be possible that flights with special fares or better prices do not necessarily take the most direct route. 2.3. IATA-accredited agent. ‎Läs recensioner, jämför kundbetyg, se skärmavbilder och läs mer om Opodo - Flights, Hotels & Cars. Where a flight ticket is downgraded or a flight cancelled, delayed, or boarding is denied by any carrier in circumstances which would entitle you to compensation under the Denied Boarding Regulations 2004, then you are obliged to claim the appropriate sums pursuant to those Regulations from the carrier. You may also be asked to present a credit card as security for any damage that may be caused to the vehicle during your rental. By choosing direct debit as payment method Opodo will be authorised to collect the complete amount of booking from your account at once. I will await next response from Opodo and update accordingly but this could be another six months of lies and incompetence. Save up to 40% Book now Plan your ideal holiday. Please contact the airline or hotel in charge of your frequent flyer or hotel loyalty programme if you are unsure of its terms and conditions. Izq., 28006, Madrid Spain and with Tax ID number Number B-61965778 (hereinafter referred as “Opodo”, “we”, “us” or “our”). Manage booking . Opodo reserves the right to pass on any charges relating to card charge-backs. If in doubt, please check with the airline concerned and consult your doctor. These charges do not include any charges imposed directly by the Travel Supplier or hotel, including any difference in fare/room rate/rental rate. Some information is stored in cache from time to time, and will only be verified with real time information at the time you confirm your booking. - If you have written the address manually, please make sure it is correct. Although trip cancellation benefits are one of the most commonly found travel insurance benefits, it is possibly the most misunderstood. Transfers: We are not responsible for any cost incurred for transfers between airports or terminals. This section refers to flight bookings only. - If you have clicked on a link to get here, there is probably an error in the link If you have a complaint relating to a Travel Supplier and/or hotel during your stay, please ensure that you officially log your complaint with the relevant Travel Supplier and/or hotel prior to your return. 3.5.5 It is your responsibility to check all details of your travel documents and to notify Opodo of any inaccuracies within 48 hours of receipt (or 24 hours if you are travelling within 48 hours). The names of other products, services and companies mentioned in this document may be registered trademarks of their respective owners. You may have separate credit card charges for each product, totalling the amount quoted for your package. In certain cases, in order to provide special return fares, we combine two one-way fares on different airlines or on the same airline. The European Commission provides for an online dispute resolution platform, which you can access here: http://ec.europa.eu/consumers/odr/. In the event that there is a charge back due to insufficient funds or to any other reasons that is caused by you, Opodo will charge a service fee of £25 and will provide you with instructions to make effective the payment of your booking. By way of example only: an Economy ticket London to Sydney with the same airline on the same date and time may carry different airmiles depending on the class within Economy eg W, V, X etc. Always ensure you check the minimum check-in time for your flight. Plus I don’t like they sometimes look cheaper, but they are only when you use a specific payment method very few people have. You should take health advice about your specific needs as early as possible prior to your departure. In such circumstances we will attempt to contact you, using the email address you provided at the time of booking, or your bank. Offline Support. from the airlines most frequently booked on our website. All rights reserved. Opodo appliquera automatiquement les prix avec la remise correspondante pour les résidents. Téléchargez Go Voyages et trouvez des vols pas chers pour vos voyages parmi les compagnies aériennes telles que Ryanair, Air France ou Easyjet. If one of the passengers cannot prove that they are residents, their tickets will not be valid! You may receive a confirmation email directly from the low-cost airline. If you need to cancel one of the flights, you could keep the other without incurring any additional charges. All software used on the Opodo Website or belonging to its software Suppliers is protected by national and international industrial and intellectual regulations. This confirmation email will provide all the details of the itinerary of your booking. Also, there may be an additional charge for extra beds or cots. Please read these Terms and Conditions before using Opodo's website (Website) and making any booking. Loganair have also informed me that Opodo bought tickets from another agent Hahnair so Opodo have to claim via Hahnair. A flight described as direct is when there is no need to change planes during the trip. Whether you’re looking for hotels, homes, or vacation rentals, you’ll always find the guaranteed best price. 3.2.3. Search and compare cheap holidays on Opodo UK, featuring great deals on flights, hotels and car hire in all your favourite destinations worldwide. We may transfer any of our rights or obligations under these T&Cs without your prior written consent. Bien qu’il s’agisse du numéro officiel d’opodo, le numéro est surtaxé, la communication vous sera en effet facturée 1€35 l’appel puis 0,34 centimes d’euros par minute. In agreeing to these terms and conditions you authorise us to do this on your behalf. Contracts for hotel and other accommodation booked through our site shall be with the relevant Travel Supplier and subject to their terms and conditions: We offer star ratings as a general guide. You hereby authorise Opodo to deduct the applicable refund service fee of £25 from the amount of the tax refund payable to you. Download Book your hotel with free cancellation. hotel, motel, apartment, bed & breakfast), attractions (e.g. You may incur costs for any changes to the other flight if necessary. Please note if your flight includes more than one route, you may have different baggage allowances. Flights with Eurowings starting from £29* – fly to Germany and all across Europe for less. If the airline you are flying with is not listed, please consult the conditions directly on the airline’s website. Furthermore, the User declares that all information he or she provides to access this Website and while using it is true, complete and accurate, and he/she agrees to keep it updated. Unless we have provided you with specific cancellation terms, please be aware that in the event of cancellation or no show you will normally be required to forfeit the entire booking amount. (c) We are subject to the governmental scheme for travel agents located in Madrid and as such are registered as a travel agent with the Government of Madrid under Registration Number CICMA 3682. 3.2.4. 1.4. Izq., 28006 Madrid, Spain, with VAT number B-61965778. Every EU country has its own rules about how much time you have to enforce your claim. s. F. 1.6 Opodo reserves the right to deny access to the Website at any time without notice. Please remember that if the details on the ticket do not coincide with the ID document presented by the passenger, the airline reserves the right to refuse the passenger to board the aircraft. When you make a purchase on the Site, you agree to accept these Terms and Conditions. Moi aussi je me suis fait arnaquer sur OPODO cette semaine. If you wish to review the relevant Travel Supplier's terms, we refer you to the Conditions of Carriage page of our Website where the Travel Supplier's terms are available through a link. You will have to provide the necessary information to prove your residence. Search cheap flights and compare airfare with all airlines including low cost airlines. above, Processing refundable tickets for For example if one of the flights is cancelled, the other airline has no obligation to refund the other leg of your journey or offer you an itinerary change. I have used Opodo for a majority of my bookings but when customer service needed to help the one time I needed it, it failed. 3.1.2 (a) In relation to Flight bookings, please note that for itineraries built up of different routings and more than one fare base, more than one set of fare rules may apply. Opodo will automatically apply the prices with the corresponding discount for residents. Classifications. We are fully compliant with financial protection requirements through the registration and licensing arrangement we have made with the relevant authorities. If some passengers are residents and others are not, you must book separately. In case you need to get in touch via phone, the UK call centre is available 24 hours a day, 7 days a week. Opodo offre les meilleurs prix de vols, séjours et hôtels grâce à son comparateur. 3.2.1. It may not be modified, reproduced, duplicated, copied, distributed, sold, resold or exploited for commercial or non-commercial purposes, except that you may print out copies of your travel itinerary for personal use, or forward your travel itinerary to a bona fide itinerary management company. The electronic document by which your contract is formalised shall be filed in the Opodo records and may be accessed by you at any time upon request to Opodo. 7.2 The inclusion of links to other Websites does not imply that Opodo promotes, vouches for, guarantees or recommends these sites. Your card issuer may also levy a non-sterling exchange fee to process the transaction. When payment is made in this way by us on your behalf, you will immediately receive a confirmed ticket issued by the operator of your flight. Changes and cancellations cannot be made by email but you may contact Our Customer Service team by phone. Where you choose an alternative and it is more expensive than your original booking, you will be responsible for paying the difference. 6.6 Without prejudice to the limitations set out in this clause 8, Opodo shall in no event be liable in respect of any claim in relation to products or services purchased on our Website unless a written notice of the claim is given by you to us within a period 12 months from the date of the booking. So, whether you are heading for a summer-time destination such as Barcelona or an off-the-beaten-track one such as Lasi, you will get the best prices with Opodo. You may not transfer any of your rights or obligations under these T&Cs without Opodo’s prior written consent. These links are only used as informative references, without any valuation of the content, owners, services or products offered therein. If you fail to cancel your reservation prior to the pick-up time and do not collect the vehicle on the pick-up date, or of you fail to comply with the pick-up terms (see car supplier terms and conditions), Opodo on behalf of the car supplier reserves the right to make a 'no-show' charge of up to 100% of the total car rental booking value. In addition, the majority of airlines reserve the right to make schedule changes and cancel confirmed bookings. Please see clause 2.3 for details of how to access the Travel Supplier's terms and conditions. Our obligation to issue the ticket will be subject to your payment having been received in cleared funds.