The number of closed financial institutions is increasing swiftly. What is Western Union doing to support customers during this time? These are major challenges and require knowledgeable and flexible partners. COVID-19 (Coronavirus) update: Our website and app are always open. As such we applied for, and received approval as a lender under The Coronavirus Business Interruption Loan Scheme (CBIL Scheme). Nuestra principal preocupación es la seguridad de nuestros empleados y clientes y el bienestar de los afectados en todo el mundo. Simply pay using your bank's online bill pay service, or at a participating Western Union Agent location in the U.S, Just like paying a utility bill! We encourage our customers to please check the. How Western Union is helping with the coronavirus impact on trade? Below are Frequently Asked Questions (FAQs) for our customers, the media, and other key stakeholders. Send money with Western Union wherever you are. A bank code may be known as: For some countries you may need an International Bank Account Number (IBAN) in addition to the bank code. If I can’t pick up my money transfer, what will happen to my money? Try our Currency Converter, Set Rate Alerts, and see savings with the Check Cost Calculator! Our goal is to keep our digital and retail services operational across the world, while abiding by local regulations and guidelines. After all, one of the few general complaints about these financial institutions often relate to their lack of investment and emphasis on new technology compared to big banks. How can I send money to a bank account? We have no reason to believe that banknotes are more likely to spread viruses than any other surface, and Coronavirus is no exception. It’s important to give customers an alternative option where possible to show your ability to meet their changing needs. A bank code is a series of numbers used to identify banks around the world. Consider segmenting your audience and providing regular detailed updates to each separate group. For a complete listing of US state licensing, click here. For a complete listing of US state licensing, click here. Because of the ongoing pandemic, some of these organizations may be struggling to connect with customers and, as a result, may be unable to provide popular services since many interactions are now limited to a digital space. At Western Union Business Solutions we are committed to supporting our business customers during these difficult times. For security reasons, only the designated receiver can pick up a transfer. Western Union Business Solutions is a business unit of The Western Union Company. Our goal is to keep our digital and retail services operational across the world, while abiding by local regulations and guidelines. Our goal is to keep our digital and retail services operational across the world, while abiding by local regulations and guidelines. Is your financial institution able to help? What is an International Bank Account Number (IBAN)? Through a white-labeled, mobile-friendly platform, credit unions and community banks can offer these products digitally and under their own branding. Western Union Business Solutions remains committed to support the needs of our customers along with the health and safety of our staff during these challenging times. Services in the US are provided by Western Union Business Solutions (USA), LLC  (NMLS ID: 907333; MA MT license #: FT0041) (referred to as “WUBS” or “Western Union Business Solutions”). Some Western Union Agent locations are closed due to the coronavirus pandemic. Insights to manage and grow your international business with videos, webinars, case studies and more. Shop online and pay with cash with Western Union. For a complete listing of US state licensing, click here. COVID-19 (Coronavirus) update: Our website and app are always open. I cannot pick up my money transfer because no agent locations are open due to the COVID-19 situation. Ask you receiver for an IBAN if it’s required. guidance from the World Health Organization, Direct to Bank Account country information, Direct to Bank Account country information, Yes, we continue to serve our customers and operate globally. Send money now. Financial institutions with established digital infrastructures or platforms are able to continue supporting their customers, but those without such access may have trouble because of prolonged closures and the increased public appetite for online banking. What is a Bank Identification Code (BIC)? I cannot pick up my money transfer because no agent locations are open due to the COVID-19 situation. WUBS will apply a foreign currency exchange rate, which includes a margin set by WUBS, whenever a transaction includes a currency conversion. As the world continues to navigate the COVID-19 pandemic, financial institutions may be in a difficult position. Discontinue a call if a caller coaches you to respond to questions asked by Western Union. Western Union (WU) rejects 2020 earnings guidance due to a dent in retail money transfer business, caused by coronavirus-led business disruption. You can refer to our Direct to Bank Account country information to see what details are required for each country. It’s unclear when the pandemic will subside and regular business operations will resume. How Western Union is helping with the coronavirus impact on trade? Your transfer will be available in the system for 30 days. Below are Frequently Asked Questions (FAQs) for our customers, the media, and other key stakeholders. A BIC is a code used to identify banks worldwide. What’s a bank code, and how do I find my receiver’s bank code? Is it true that banknotes are spreading Coronavirus? The requirements vary by country, but usually include your receiver’s bank name, branch name or code, account name and number. That decline was likely due to the impact of the coronavirus — like most firms, Western Union has withdrawn its outlook for 2020. We offer industry-specific payment platforms and customized payment solutions for business across a range of industry verticals. How are you determining whether to keep retail locations open? Still, some brands prefer to remain in regular operation, at least for now, to project a measure of stability. Home CA Downey Downey, CA, USA. Anyone who has never used an all-digital transfer can get help with Western Union’s Digital Location. After all, compared to other nations, North America has been slower to adopt financial services on a smartphone and yet because of concerns regarding public activities during the current pandemic, Making a personal connection without being in person. Will you continue to send or payout money transfers in countries that have declared a state of emergency? Send money now. Given an economic crisis resulting from the pandemic, Western Union urges customers to remain at home and engage in digital money transactions to help contain the virus spread. Please check WU’s Direct to Bank Account country information to confirm the information you’ll need. If financial institutions are able to transition any services online, now is likely the time to take action, especially since more and more branches are announcing closures. Send money with Western Union wherever you are. COVID-19 (Coronavirus) update: Our website and app are always open. Send money now. Send money with Western Union wherever you are. However, according to a recent examination, a standard note is not enough. Financial institutions can apply their brand values to digital components and continue to successfully serve their customers. Consultez les horaires actuels de nos agences ici. No financial information required. To help provide relief for COVID-19, the Coronavirus, Western Union and the Western Union Foundation have announced a $1 million worldwide matching challenge. Will you continue to send or payout money transfers in countries that have declared a state of emergency? Home CA El Segundo El Segundo, CA 90245, USA. However, you can ask your sender to contact Western Union customer service to ask for a refund. Your browser does not support the audio element. For additional information about Western Union Business Solutions USA, LLC visit http://business.westernunion.com/Compliance-Legal/Compliance. Where possible, yes. What additional tips should I keep in mind? Given the dynamic situation Western Union is recommending customers experiencing local restrictions due to COVID-19 use WU.com and the Western Union mobile app to facilitate transactions for payout into bank accounts and digital wallets, which is currently available in more than 100 countries. Utilisez Western Union pour envoyer de l'argent en ligne, ... Information COVID-19: Envoyez de l’argent 24 h/24 et 7 j/7 sans sortir de chez vous via notre application ou WU.com. We have extensive experience working with clients in a variety of sectors, including import and export, wine and spirits, agriculture, mining, and non-profit. Their customers require servicing, but an increasing number of physical locations are temporarily shutting their doors in an effort to reduce the spread of the virus. The guidance from the World Health Organization remains that basic hygiene is the best possible defense against Coronavirus. Can I authorize someone to pick up the money from me if I can’t leave my home? This is a challenge for all financial businesses, but community banks and credit unions are particularly affected as they often rely heavily on in-person interactions as a core part of their brands. A BIC is the same as a SWIFT code. Some smaller financial institutions have partnered with organizations like Western Union Business Solutions to offer a range of international services such as foreign currency payments. How are you determining whether to keep retail locations open? If sending money through retail is your only option, we encourage you to be mindful of service interruptions or altered operations hours, based on local conditions and guidance from local authorities. Verify your profile to send money directly to a bank account, mobile wallet or for a cash pickup at an agent location. Western Union continue de suivre avec attention l’évolution du COVID-19 (coronavirus). Western Union Co , the world's largest money transfer firm, expects an improved outlook for 2021 as people adjust to the novel coronavirus and on … More than 60,000 individuals and businesses around the world rely on our global financial network and online payment platforms. We are sorry for the inconvenience. Western Union Business Solutions is one of the world’s leading providers of cross-border business payments. What is a Bank Identification Code (BIC)? Given the dynamic situation Western Union is recommending customers experiencing local restrictions due to COVID-19 use WU.com and the Western Union mobile app to facilitate transactions for payout into bank accounts and digital wallets, which is currently available in more than 100 countries. Envoyer maintenant. We will keep this page updated as the situation develops. ©  2020 Western Union Holdings, Inc. All Rights Reserved. Western Union’s revenue for the quarter ending March 31 was $1.2 billion, or an 11% decline from the prior year, according to Macrotrends. You will need the receiver’s bank account details. Send money now. Is it true that banknotes are spreading Coronavirus? Choose Bank Account service when you send online or at an agent location. Some countries require that payment sent from Australia include an IBAN. We also offer customized solutions for legal, financial and educational institutions. Western Union continues to monitor the COVID-19 (Coronavirus) developments closely. Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985, which are licensed as Money Transmitters by the New York State Department of Financial Services. For additional information, please visit the Western Union COVID-19 Resource Center. Stephen Kuhl joins Jim Blasingame to report on the Western Union’s Foundation efforts to provide financial support for certain organizations that will be hurt by the coronavirus impact on international trade and travel. What is an International Bank Account Number (IBAN)? Ask your receiver for the bank code and IBAN (if applicable). Send money now. Select your destination country to see the payout options. Western Union continues to monitor the COVID-19 (Coronavirus) developments closely. Now these organizations are likely scrambling to manage their foreign currency exposure, product sourcing and more. Cybersecurity and Digital Safety in Mining, http://business.westernunion.com/Compliance-Legal/Compliance. For instance, many businesses have been sending out email communication regarding their business continuity plans. Follow the instructions on the screen for profile verification. Western Union announced a USD $1M global matching challenge to help fight COVID-19 (coronavirus) and for relief in China and other affected countries. Send money with Western Union wherever you are. WUBS holding balance facility enables you to temporarily hold amounts that you have acquired to make or receive a payment for up to 90 days. Ask your receiver for the BIC if it’s required in their country. Western Union Business Solutions is a business unit of The Western Union Company. Western Union continúa siguiendo de cerca la evolución de COVID-19 (coronavirus). Western Union Business Solutions is a business unit of The Western Union Company. Send money with Western Union wherever you are. Transaction fees may also apply to transactions other than EDGE Network Payment services. Western Union Launches Worldwide Coronavirus Relief Drive (Graphic: Business Wire) The Western Union Foundation is accepting contributions from Western Union employees, Agents, customers, and the public, across the globe between now and April 14, 2020. The power to send money around the world is yours. This strategy will likely change as more areas continue to shut down due to government instructions. Western Union Business Solutions enables companies of all sizes to send and receive cross-border payments and manage foreign exchange. The Western Union Co. WU is likely to remain affected by the recent COVID-19-led business losses. Relationship building and unique connections can be made without a face-to-face interaction. Send money now. Your browser does not support the audio element. COVID-19 (Coronavirus) update: Our website and app are always open. A BIC will either have 8 or 11 digits. The Western Union Company (NYSE: WU), a global leader in cross-border, cross-currency money movements and payments, has continued to closely monitor the development of … Send money on the go with the Western Union ® app. In fact, experts argue that financial institutions should offer online capabilities because it reflects the new busy schedule of today’s customers. The current dilemma for business banking customers who require international services – which could be a large segment – is that most small companies have a global component such as foreign vendors, customers and staff. What’s a bank code, and how do I find my receiver’s bank code? Our primary concern is the safety of our employees, customers, and the well-being of those impacted globally. For information about how to protect yourself from fraud, click. *Transaction fee-free EDGE Network Payment services are available between fully accredited customers that have registered to use the WU® EDGE platform and are authorised by a WUBS affiliate to access services in Australia, Austria, Canada, Czech Republic, France, Germany, Hong Kong, Italy, Malta, New Zealand, Poland, Singapore, Switzerland, United Kingdom, and USA. Can I authorize someone to pick up the money from me if I can’t leave my home? COVID-19 has very quickly transformed the day-to-day lives of people around the world. We will keep this page updated as the situation develops. Given the dynamic situation, we are encouraging customers in affected areas to utilize our digital services – send or receive money by visiting our, Western Union understands that our Agent retail locations in areas with a high concentration of COVID-19 outbreaks may close their businesses temporarily or may have altered operating hours. Find locations. Services in the US are provided by Western Union Business Solutions (USA), LLC (NMLS ID: 907333; MA MT license #: FT0041) (referred to as “WUBS” or “Western Union Business Solutions”). The same survey reports that some banks are even winning new business because of their online capabilities. Given the dynamic situation Western Union is recommending customers experiencing local restrictions due to COVID-19 use WU.com and the Western Union mobile app to facilitate transactions for payout into bank accounts and digital wallets, which is currently available in more than 100 countries. We deliver a Daily Market Analysis and a Monthly Currency Outlook directly to your inbox. Consumers value convenience and the ability to manage their tasks quickly. © 2020 Western Union Holdings Inc. All rights reserved. They can range from 3 and 23 digits depending on the country. Western Union is recommending customers experiencing local restrictions due to COVID-19 use WU.com and the Western Union mobile app to facilitate transactions for payout into bank accounts and digital wallets, which is currently available in more than 100 countries. COVID-19 (Coronavirus) update: Our website and app are always open. COVID-19 (Coronavirus) update: Our website and app are always open. Services in the US are provided by Western Union Business Solutions (USA), LLC (NMLS ID: 907333; MA MT license #: FT0041) (referred to as “WUBS” or “Western Union Business Solutions”).