Your correspondence address in connection with this service is: Vacaciones eDreams SL, address for correspondence purposes, Carrer de Bailén, 67-69, 08009, Barcelona, Spain or through our online Help Centre. Wir lieben Reisen und wollen die weltweit schönsten Orte mit dir teilen. All rights reserved. s. F. Prime; See more ; Get exclusive deals on the Opodo app! Arnaque Opodo pour un compte Prime de 54,99€. Stored travellers . Billets achetés sur Opodo le 13/10/19 en souscrivant à l'abonnement prime à 34,99€ pour une durée d'1 an. Dann kann’s ja losgehen! > Par email / courrier : Vous pouvez envoyer un mail à. ou une lettre à Opodo, TSA 10034, 75441 Paris cedex 09. UFC Que Choisir obtient le remboursement d’un abonnement Opodo Prime imposé abusivement. The benefits of Opodo Prime will be the same regardless of the channel that you choose to purchase Opodo Prime. OPTIONAL: Flexible Travel Dates: In some cases, Opodo Prime may include Flexible Ticket Cover insurance provided by Europ Assistance S.A. (hereafter the “Flexible Travel Option”). Opodo Prime is solely and exclusively for private use. Das ist eure Flatrate für günstige Flüge – ihr bezahlt einmal den Mitgliedsbeitrag und profitiert dann das ganze Jahr über von den Rabatten für eure Flüge! We are waiting for GetHuman5234211 to fix the problem and share the solution with the rest of us customers. Ich fordere Sie hiermit auf, das Geld unverzüglich zurück zu zahlen! The problem: Hi, I would like to cancel my opodo prime membership please. Ainsi, grâce à cela, vous allez pouvoir profiter de réductions sur l’ensemble de vos vols. Schade, dass Sie uns verlassen! Contacter Opodo par mail . Opodo Prime Membership review: Do not get ever get involved with Opodo! Vacaciones eDreams, S.L. Direkt nachdem ihr die Prime Mitgliedschaft gebucht habt, wird eure E-Mail-Adresse in unserem System auf den Prime Status upgegradet. The Flexible Travel Option is fully subject to Europ Assistance S.A. that you must carefully read at this link this link. Toutes les procédures pour contacter le service client ou le service après-vente (SAV) de Opodo. Toutes les procédures pour contacter le service client ou le service après-vente (SAV) de Opodo. YOU UNDERSTAND THAT YOUR MEMBERSHIP WILL AUTOMATICALLY RENEW AND YOU AUTHORISE Opodo (WITHOUT FURTHER NOTICE TO YOU UNLESS REQUIRED BY LAW) TO COLLECT THE MEMBERSHIP FEE USING THE PAYMENT DETAILS REGISTERED TO YOUR ACCOUNT. You get trapped in a subscription of 110 euros a year and difficult to cancel. We reserve the right to modify/update/extend the list of available additional benefits at any time. e) the re-booking involves all the passengers of the bookings (re-booking for only one or some of the passengers of a booking are not allowed), and S. Search: No account yet? *Bezieht sich auf die mit Opodo Prime angesammelte Ermäßigung, unter Berücksichtigung der Ermäßigung, die mit Prime auf die Buchung eines Hin- und Rückflugs mit Etihad Airways für zwei Personen (München MUC – Bangkok BKK vom 11. bis 25. Never again Opodo. The additional benefits currently available are the following: Exclusive customer service: priority phone number (“Prime Line”) which shall be available only to Prime members, the details of which will be sent to you in your Confirmation Email (defined in Article 2 below) when you once become a member of Opodo Prime. ✅ Ihr könnt also z.B. Toutes les procédures pour contacter le service client ou le service après-vente (SAV) de Opodo. I strongly recommend NOT booking through opodo. Opodo - Fälschliche Abbuchung des Opodo-Prime Mitgliedsbeitrags Trotz kostenloser Probemitgliedschaft bei Opodo -Prime hat mir Opodo ( Espana/Barcelona) zweimal den Mitgliedsbeitrag abgebucht. you may have subscribed to an initial longer or shorter Subscription Term (for instance, a Subscription Term of 1, 3 or 6 months, etc.) Kostenlose Stornierung mit Opodo – so geht’s! IF YOU DO NOT CANCEL YOUR SUBSCRIPTION BEFORE THE END OF THE TRIAL PERIOD, IT WILL AUTOMATICALLY RENEW AT THE END OF THE TRIAL PERIOD FOR A FURTHER PERIOD OF TWELVE (12) MONTHS (UNLESS TERMINATED BY US OR OTHERWISE INDICATED IN THESE T&Cs). Individuals acting in a business capacity as well as companies and/or legal entities are not allowed to subscribe to Opodo Prime or to benefit from it. Manage your pharmacy benefits with Prime Therapeutics. Opodo Prime – alle wichtigen Infos auf einen Blick. Alles so verschachtelt und dann keine deutschen Ansprechpartner für die deutsche Kundschaft. Your Opodo Prime subscription will include Flexible Travel Option if (i) during the purchase of your Subscription on the Website/Application the Flexible Travel Option was clearly indicated in the list of included advantages, and (ii) the Confirmation Email (defined in Article 2) indicates that you are eligible to benefit from it. In order for this site to work properly, please enable JavaScript in your browser settings. Izq., 28006, Madrid, Spain (“us” or “we”). You will only be entitled to benefit from Opodo Prime during the Subscription Term and as long as the Membership Fee has been paid. Fonctionnement d’Opodo Prime. If you have submitted a complaint to our customer service for any reason whatsoever but you consider our answer to be unsatisfactory, you can follow the online dispute resolution procedure offered by the European Commission. *Réduction totale cumulée avec Opodo Prime, en considérant la réduction Prime appliquée sur trois vols aller-retour en 2018-2019 : Paris BVA - Venise TSF du 7 au 10 juin 2018 avec Ryanair, Paris CDG - Barcelone BCN du 26 au 28 septembre 2019 avec easyJet, Paris CDG - Prague PRG du 18 au 20 janvier 2019 avec Transavia France. Opodo Prime is reserved for the use of individuals over 18 years old and is only for private and personal use, and cannot be used for business or professional purposes. YOU CAN PROVIDE US THIS NOTICE BY ACCESSING YOUR USER ACCOUNT AND CLICKING ON THE UNSUBSCRIBE LINK, AND FOLLOWING THE INSTRUCTIONS PROVIDED. Find my booking as a guest . Opodo will automatically apply the prices with the corresponding discount for residents. - If you have written the address manually, please make sure it is correct. PAYMENT DETAILS ENTERED MUST BELONG TO YOU. We reserve the right to modify these T&Cs at our sole discretion at any time. Hier zeigen wir euch schnell und übersichtlich die. I decided to try it in the heat of the moment, but later realized I didn’t want to pay for the service after my trial month. YOU WILL BE CHARGED YOUR MEMBERSHIP FEE FOR THE RENEWAL TERM ON EXPIRY OF YOUR TRIAL PERIOD (terms as defined below). Sociedad unipersonal, c/ Conde de Peñalver, 5, 1º Ext. The benefits of Opodo Prime can be redeemed by logging in to your User Account on the following channels: Website’s desktop, Website’s mobile web and the Application. Booked flights as Opodo prime customer and paid extra for flight cancellation. Toutes les procédures pour contacter le service client ou le service après-vente (SAV) de Numéro de téléphone, site internet, contacts chez Opodo. Exclusive customer service: priority phone number (“Prime Line”) which shall be available only to Prime members, the details of which will be sent to you in your Confirmation Email (defined in Article 2 below) when you once become a member of eDreams Prime. Die Antwort lautet: Ja! Impossible to get through to on the phone and emails just ignored. If some passengers are residents and others are not, you must book separately. When purchasing Opodo Prime, you agree to accept these Terms and Conditions. The terms and conditions of your product of choice will be brought to your attention before you finalise your booking. s. F. Opodo will automatically apply the prices with the corresponding discount for residents. F. If one of the passengers cannot prove that they are residents, their tickets will not be valid! It is suppose to make you pay less but at the end the ad a “ ticket price” charge that makes you finally pay the same price. f) You must provide us/Europ Assistance S.A. with any documentation that it is reasonable to request. Lass dich von dem Opodo Reiseblog inspirieren und entdecke besondere Ziele, die besten Bars & Restaurants sowie echte Geheimtipps. If we detect commercial use or other misuse, or where a third party is erroneously using the service for fraudulent purposes, we reserve the right at any moment and without any prior notice to (i) verify private use of the service (ii) to deny access to your User Account (iii) terminate your subscription (or subsequent renewal) to Opodo Prime, (iv) to demand the refund of unduly acquired advantages. Log out . - If you have clicked on a link to get here, there is probably an error in the link Third, The opodo prime offer is just a joke. Vous voulez écrire à Opodo car vous n'arrivez pas à appeler Opodo au téléphone?Voici comment contacter Opodo par courriel sur leur adresse email, via le formulaire de contact de leur site ou par message publique sur leur réseaux sociaux Facebook ou Twitter. to . Prime; See more ; Get exclusive deals on the Opodo app! We reserve the right to immediately terminate your subscription in case of non-compliance with these T&Cs. You will have to provide the necessary information to prove your residence. Good descounts and benefits. Opodo is one of the world’s biggest online travel agencies, offering an award-winning, one-stop-shop that caters to all your travelling needs. Book flights online with Opodo.com.au for the best deals I'll book direct! You undertake to use the service in accordance with the present T&Cs and, in particular, to not use the service in an abusive or fraudulent way. IATA-accredited agent. You are expressly prohibited from assigning the benefit of the Opodo Prime service to a third party, using it in a commercial way, or using the identity of another user or using a User Account which do not belong to you. Um zu kündigen, gehen Sie bitte zu "Mein Prime-Account" auf der Website oder zum Prime Space in der App und folgen Sie den Anweisungen. You will have to provide the necessary information to prove your residence. If you need help using the online dispute resolution system you can contact the UK national contact point. Enfin, la modification de ces vols est totalement indépendante de ma volonté. I have an issue with Opodo too. In order to apply the Member Price to a reservation, it is necessary for you, as the member to be part of that reservation. My account | My trips . In accordance with the Consumer Contracts (information, Cancellation and Additional Charges) Regulations 2013 you benefit from a withdrawal period of 14 days from the Effective Date without giving any reason (and is separate from your rights to cancel under Article 3). The bank have a different way of dealing with it to get the money back quickly. Toutes les procédures pour contacter le service client ou le service après-vente (SAV) de Numéro de téléphone, site internet, contacts chez Opodo. , Hier findest du alle wichtigen Informationen rund um. Opodo PRIME - dont do it! YOUR SUBSCRIPTION WILL CONTINUE TO RENEW AUTOMATICALLY AT THE END OF EACH RENEWAL TERM (“RENEWAL DATE”) FOR FURTHER TWELVE MONTH TERMS UNLESS YOU CANCEL. AGB): www.opodo.de/prime/. If during that 14 day period you wish to exercise your right of withdrawal, we will reimburse to you all payments received from you, but we may make a deduction from the reimbursement if you have already enjoyed the benefit of Opodo Prime by your express agreement (i.e. Opodo prime - it’s a scam When booking via Opodo I was offered their prime for free and easy to cancel which gave me a discount. If one of the passengers cannot prove that they are residents, their tickets will not be valid! Registration for Opodo Prime becomes effective on the Effective Date as defined in Article 2 above. GetHuman5234211 did not yet indicate what Opodo should do to make this right. s. F. Sorry, we were not able to access the requested page. Thus, any refund due following the exercise of your right of withdrawal will be impacted by any amount owed to us for benefits already received due to the execution of Opodo Prime, at your request. Please check frequently, especially before your use of Opodo Prime, to see if these T&Cs have changed. The problem: I would like to cancel my Opodo prime membership. Opodo will automatically apply the prices with the corresponding discount for residents. Storage of your bank data: we will use the payment details that you provided at the time of subscription to Opodo Prime and creation of your User Account unless agreed otherwise between you and us. Subscribing to Opodo Prime with the Flexible Travel Option means that you also accept the aforementioned Flexible Travel Option general conditions. Make the most of your holidays with Opodo. Your subscription to Opodo Prime starts from the Effective Date and is valid initially for the Trial Period. Third, The opodo prime offer is just a joke. To subscribe to Opodo Prime, simply search and book a flight or train journey on our Website or Application with the Prime Fare option selected. Enter your email and we'll send you the instructions to recover your password: Follow the instructions in the email to reset your password. F. If one of the passengers cannot prove that they are residents, their tickets will not be valid! You will have to provide the necessary information to prove your residence. Account details . ª Compass by Opodo. by making a purchase with a Prime Fare). You also agree that subscribing to Opodo Prime means you accept that those payment details will also be used to pay the Membership Fee due for any subsequent Renewal Term. Manage your pharmacy benefits with Prime Therapeutics. Download the app for free and get the best discounts wherever you are ©2020 Opodo About us. For the avoidance of doubt, the applicable T&Cs are those (i) in force at the time of your subscription to Opodo Prime, or (ii) in the event of renewal of your Prime subscription, the T&Cs in force at that date of your last renewal. Tout se passe bien. In these circumstances, the difference between the Prime Fare and the price applicable to non-members at the date of changing the reservation will become due. s. F. to . In August I booked a Ryan Air flight via Opodo. With Compass by Opodo, we show you inspiring destinations you can reach from . These price conditions apply to members (“Prime Fare”) on bookings made on the website https://www.opodo.co.uk/ (hereafter the “Website”) and/or through our Opodo mobile application (hereafter the “Application”). Winner: Best Online/Call Centre Travel Agency. How GetHuman5234211 fixed the problem. About Opodo: Opodo.co.uk is part of the Opodo group; the first truly Pan-European online travel company. You will have to provide the necessary information to prove your residence. However, please keep in mind that o ur technology and customer service process is designed to function best online. One of our agents will help you to complete your booking. Izq., 28006 Madrid, Spain, with VAT number B-61965778. Please see our Privacy Policy to understand how we collect and process your personal information. How GetHuman-dory_dia fixed the problem. Please go to https://webgate.ec.europa.eu/odr/. Please read these Terms and Conditions (T&Cs) before purchasing Opodo Prime. OPodo keep fobbing us off with the line “we will raise the refund with the airline”. Bei eurer nächsten Flugbuchung fügt ihr einfach ⭐ Opodo Prime über den Button „Mitglied werden“ zu eurer Buchung hinzu: Damit profitiert ihr bereits bei derselben Flugbuchung von den günstigen Rabatten! Discover amazing destinations. Whether you seek further information on our products or need help with your booking, contact our dedicated eDreams customer service team You can call Opodo at +44 207 660 2215 phone number, write an email, fill out a contact form on their website www.opodo.com, or write a letter to 26-28 Hammersmith Grove, London, London, W6 7BA, United Kingdom. I am very imptessed with the services provided by Opodo Prime. Valable pour une durée de 12 mois à partir de la date d'achat." GetHuman-dory_dia did not yet indicate what Opodo should do to make this right. Opodo will automatically apply the prices with the corresponding discount for residents. By subscribing to Opodo Prime, you undertake to use it in compliance with the terms of the present T&Cs as well as all applicable laws. d) the Rebooked Flight must be to the same destination airport as the Original Flight, unless you can find an alternative flight to the same destination city but different airport, and which can be demonstrated to be at a cheaper price and/or on a different airline, and Please note that after you have subscribed to Opodo Prime, to continue using Opodo Prime and availing of its advantageous prices during a booking, you need to: (i) keep your User Account active (so you cannot cancel the User Account during the entire Subscription Term); and (ii) you must be logged in to your User Account during the booking. Opodo UK gives travellers one-stop access to flights with over 500 airlines, 80,000 hotel properties, travel insurance, city breaks, Eurostar breaks and car hire. b) you must complete the re-booking of your flight(s) no later than twenty-four (24) hours prior to the scheduled departure of the Original Flight, and You can cancel Opodo Prime at any moment during the Subscription Term according to the instructions provided above. En Novembre dernier (2019) je réserve 2 billets d'avion pour Birmingham. Trust me I tried all of this. If, after making the reservation, you can no longer travel for any reason and need to cancel or change your part of the reservation, the Prime Fare will no longer apply. Opodo Prime fonctionne sous la forme d’un abonnement annuel de 12 mois, pour un tarif de 54,99 euros. All your booking details will be sent to this email address. BY ENTERING THE PAYMENT DATA, YOU DECLARE THAT YOU HAVE THE RIGHT TO USE THEM AND ACCEPT SOLE RESPONSIBILITY FOR DOING SO. Opodo Prime is a service allowing you to benefit from a preferential total price, all costs included. by updating your User Account and/or informing the customer service department of any changes to your personal information via the process described in the Help Centre. S. Search: Notwithstanding same, if you are a consumer, You will additionally enjoy the protection afforded to you by the mandatory provisions of consumer laws of your country of residence (“Mandatory Provisions”) and may also bring proceedings in respect of enforcement of relevant applicable Mandatory Provisions in the courts of the country in which You are domiciled. Should that payment method have expired on the Effective Date, we will ask you to provide up to date payment information in your User Account and/or if expired subsequently, ask you to enter up to date payment information in a dedicated renewal payment section of your User Account and/or, if applicable, we will apply those updated payment details provided to us in relation to any other booking that you have made during the Subscription Term. Search cheap flights and compare airfare with all airlines including low cost airlines. In accordance with the applicable privacy regulations, all relevant information regarding data protection can be found in our Privacy Policy. Log in . We are waiting for GetHuman-dory_dia to fix the problem and share the solution with the rest of us customers.